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Rlevance is led by Christian Vatter, a business psychologist and customer strategist with more than 20 years of experience shaping the relationship between organizations and their customers.
He uses a systemic approach and a wide set of methodologies, working cross-disciplinary on all elements that touch customer’s lifes. He is driven by the idea to create a win-win between organizations and customers as the most sustainable form of doing business.
In his career, Christian has advised more than 60 organization in 30 industries, from global car manufacturer to innovative blockchain startup.
Brand
Communication
Customer Experience
Service Design
User Centered Architecture
Innovation
Customer Centric Organization
Process Design
Research and Analysis
Strategy and Concept Ideas
Implementation Strategy
Workshops and Moderation
Mentoring and Training
Focus on relevance and usefulness in all phases of the customer journey to build preference and sustainable relationships.
Approach strongly customer-centric, psychologically based, interdisciplinary and systemic.
Very broad methodological expertise.
