Case Studies

We gained experience with 60 organizations in more than 25 industries. Here is a selection of our most interesting case studies on customer strategy.

All
Brand
Customer Experience
Customer Centricity
Communication
Customer Strategy
Spatial Design

solarisBank – Brand positioning and brand driven company culture

Mercedes-Benz – Retail and branded customer experience strategy for a flagship dealership

Rasa remote workplace strategy

Rasa Technologies – Employee-centric, remote-first workplace strategy & design

Swisscom – Providing a guideline for branded customer experience

Get Your Guide – Employee-centric workplace strategy for the booking platform

Mercedes-Benz – Developing a brand purpose for the Germany marketing department

Microsoft – Retail design strategy and a new way of customer engagement

Lisk blockchain – Creating a user-centric brand-product ecosystem

Lynx Broker – Turning the online broker into a customer centric organization

customer typology

Lynx Broker – Customer typology and customer-centric product innovation

Loewe TV – Deep customer understanding in a fast-changing environment

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