Experts in
Customer Strategy

We help humanize your businesses

Relevance is the new goal in marketing. It drives preferences and generates sustainable relationships with customers.

This requires a new approach: Seeing markets through customer’s eyes along their journey, connecting with customers on an emotional level, synchronizing communication, product, and experience, and adjusting internal processes to customer centric ways of working.

We are a customer strategy company helping organization tune into today’s customers and achieve preference, loyalty, and higher customer lifetime value.

With our holistic approach “The Rlevance Methode”, rooted in customer psychology and topped with a deep knowledge across a wide range of disciplines, we create relevance with audiences for more human impact. Because: The most human business wins today’s customers.

Our Expertise

See how we helped FinTech unicorn solarisBank pivot their brand and install a brand-driven culture

Learn how we helped Swiss’ telecom giant Swisscom to create a guideline for their customer interactions.

See how we helped AI Startup Rasa to develop a new office concept for remote/hybrid teams.

Our Clients