Menu
We help companies in transition to establish deeper connections with their customers, users, or audiences. Our focus on customer-led growth drives business results by appealing to customer needs and goals, thus boosting preference, loyalty, and customer lifetime value.
Based on deep customer research, we focus your brand promise, fine-tune your products, services, and customer experience, and transform your internal processes so you become a customer-centric powerhouse.
Our focus on customer-led growth ensures that every element along the customer journey delivers value to both your business and your customers.
The foundation of our work is a deep understanding of the needs and behaviors of your target groups. We apply psychology and behavioral science to challenges, and innovate human-centered and engaging solutions across disciplines. We strive for long-term gains that benefit everyone involved. But above all, we place people at the center of everything we do.
Because in today’s world, the most human business wins.
»Rlevance’s contribution to LYNX over the last decade cannot be overstated. Their customized approach, deep expertise and professionalism have critically shaped our journey towards becoming a customer-centric organization.«
Klaus Schulz, Chief Marketing Officer LYNX
Case Study: solarisBank
Case Study: Swisscom
Learn how we helped Swiss’ telecom giant Swisscom to create a guideline for their customer interactions.
Case Study: Rasa Technologies
See how we helped AI Startup Rasa to develop a new office concept for remote/hybrid teams.