Experts in
Customer Strategy

Relevance is the new goal in marketing.

It is achieved by deeply understanding customers, cross-disciplinarily orchestrating brand, experience, product and services, and adapting processes and structures for the customer centric organization.

Relevance creates value for both customers and business.

With a human-centric, multidisciplinary and systemic expertise we guide and help business leaders to plan, develop, and establish customer strategies with human impact.

Our Expertise

See how we helped FinTech unicorn solarisBank pivot their brand and install a brand-driven culture

Learn how we helped Swiss’ telecom giant Swisscom to create a guideline for their customer interactions.

See how we helped AI Startup Rasa to develop a new office concept for remote/hybrid teams.

Our Clients

Let's have a chat!