Welcome to Rlevance
a human-centered business consultancy

We are researchers, strategists and innovators. We combine brand thinking with human-centered design to help companies create sustainable relationships with their audiences.

Re-Humanizing
Businesses

Today’s customers face a superabundance of nearly identical offers. Meanwhile brands communicate in generic messages and optimize encounters for corporate efficiency, not customer value. As a result, people shop with only two criteria in mind: price and availability.

We help companies re-establish strong relationships with their customers by putting the customer back into focus, and by helping to create value for them. A brand that values its customers is valued in return. We believe that this is more than the best way to do marketing – it is also the most sustainable way to do business. 

Our clients

News

Case

Giving birth to a brand driven company culture for solarisBank

Writings

»Corporate Service Design« published

Case

Deep customer understanding for Luxury TV manufacturer Loewe

Speech

Christian at Service Design Network Global Conference in Amsterdam

Case

Creating a new way of customer engagement for Microsoft

Writings

Whitepaper »Branded Customer Experience« out now