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We help companies in transition to establish deeper connections with their customers, users, or audiences. Our focus on customer-led growth drives business results by appealing to customers and their needs.
Based on deep understanding of existing and new customer segments, we focus your brand promise, fine-tune products, services and experiences to deliver real value, and transform internal processes so you become a customer-centric powerhouse.
Our focus on customer-led growth ensures that every element along the customer journey contributes to engagement and satisfaction.
The foundation of our work is a deep understanding of the needs and behaviors of your target groups. We apply psychology and behavioral science to challenges, and innovate human-centered and engaging solutions across disciplines. We strive for long-term gains that benefit everyone involved. But above all, we place people at the center of everything we do.
Because in today’s world, the most human business wins.
Rlevance’s contribution to LYNX over the last decade
cannot be overstated. Their customized approach, deep
expertise and professionalism have critically shaped our
journey towards becoming a customer-centric
organization.
– Klaus Schulz, Chief Marketing Officer LYNX –
Case Study: solarisBank
Case Study: Swisscom
Learn how we helped Swiss’ telecom giant Swisscom to create a guideline for their customer interactions.
Case Study: Rasa Technologies
See how we helped AI Startup Rasa to develop a new office concept for remote/hybrid teams.